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Why can't I use office telephone to activate my credit card?
Why can't I activate credit card by using mobile phone? How to deal with it?
What do I need to pay attention to when using credit card to consume?
What should I do if my credit card is soon to expire?
What should I do if I lose my credit card?
After I have received credit card, what do I need to do before I use it?
   
   
 
               
 MasterCard Gold Card    VISA gold card   UnionPay Gold Card
               
 MasterCard Classic Card    VISA Classic Card   UnionPay Classic Card
 
 
Card introduction  
 
 

A. Card Number
The 16 relief printed figures stand for your Minsheng card number.
B. Starting time (MM/YY)
Valid starting month (with the month in the front and the year in the back)
C. Expiring time £¨MM/YY£©
Expired month (with the month in the front and the year in the back)
It's also time for renewing.
D. your name in Pinyin or in English
Fill your name in Pinyin or in English in the application, which should be the same as that on your passport. Any discrepancy happens, please call 800-810-8008 to apply for a new card.
E. Mark for type of card
Type of the card you held. According to the mark, you can pay with your credit card in the responding partner shops, and borrow money from the responding ATM.
F. Web site for Minsheng credit cards
creditcard.cmbc.com.cn
G. Magnetic bar of cards
There is your important information in the magnetic bar. Please avoid scratching and keep it away from other magnetic objects.
H. Signature column
Please sign your name immediately after getting the card. And your signature is supposed to be the same with that on your application form. And please sign in the same way in future transactions for verification when using the card.
I.7 figures
The first four figures are the last four of your card number, and the other three are security ones, which are used for verification for partner merchants when you do transactions with credit card by TV, telephone or on the Internet.
J. all day round customer service hotline:
800-810-8008or95568

 
  Basic functions  
 

Standard credit card of Payment Union gives you the pleasure of global traveling.
Your standard credit card of Payment Union can be used in over 400,000 partner merchants'and on 80, 000 ATM in more than 700 cities domestically, as well as on ATM and POS with Payment Union marks in nearly 20 such countries and regions as Hong Kong, Macao, Singapore and Japan, still also ATM of Citic Bank over 36 countries globally. Furthermore, when you settle your accounts with RMB abroad, exchange is for free, which brings you easy joy and convenience to your overseas consumption. Please refer to website (http://www.chinaunionpay.com/inter1/index.htm)of China Union Pay for the latest updates.

Cycling credit, pre-consumption and easy financing
Based on your credit and finance status, Minsheng credit card will flexibly adjust your credit line. You can make pre-consumption within the credit line and pay it off without charge of interest 51 days afterwards at most. When you spend holiday or vacations abroad, Minseng will voluntarily raise up your credit line temporally and raise up the credit line for customers of long standing.

Minsheng 1+1, easy and time-saving repayment
You may only apply for a Minsheng savings card (namely the borrowing card) as the automatic repaying account for our credit card, we will automatically transfer the repayment from the card to the credit card account on the last date of repayment, so that you can save your limited time in your busy life.

Customer service hotline waiting for your demands readily all day long
All day round customer service hotline of Minsheng credit card: 95568 or 800-810-8008, ready to provide with you comprehensive and quick service. Or call China Payment Union all day long Customer Service hotline 95516, your inter-banks problems will be solved immediately.

Withdraw cash when in need
You can withdraw cash from the ATMs which bear Payment Union mark at home and Visa or MasterCard marks abroad.

Report the loss by phone for warding the risk of embezzlement
Please call customer service hotline of Minsheng credit card to report , when the card is found missing. When the report becomes effective, Minsheng Bank will take all the risks of transactions done other than yourself, and issue new card as soon as possible if demanded.

Selection between signature and password for security
We have designed the selection of functions of signature or signature plus password when you consume with credit cards, which will provide flexibility and security for your credit card using.

Providing assurance for transaction confirmation by message
Minsheng credit card has the function of transaction confirmation by message, which means you will be informed when any transaction is done, in which way you will know every single changes in your credit card account.

Points accumulation and more surprises
With Minsheng credit card, you may accumulate your points from different partner merchants, thus having more opportunity to gain gifts or free flights.

 
  Additional preferential services  
 
Travel book services bring more convenience to your life.
Call Minsheng customer services hotline, you can book preferential air tickets and enjoy hotel service providing by Minsheng Commercial Travel Booking Center.
Car assistance service frees you from any car bothers
Please call Minsheng Customer Service hotline, if anything wrong happens to your dear car. Holders of different credit cards will have different preferential car assistance service accordingly.
Consumption with card will be rewarded high airline insurance.
If you pay all or 80% of your air ticket or travel fares for yourself (together with your spouse and children), you will be rewarded with high airline insurance.
Gold card holders can enjoy the service of private lawyer.
Gold card holders may call Minseng Customer Service hotline for preferential service from senior professional lawyers when involved in lawsuit affairs.
Enjoy the preference of "Tasting easy life and take limitless business"
Since 2006, China Union Pay provides standard card holders (card number started with 622) with special discounts in clothing, eating, living, traveling, transporting, shopping and entertaining. You may enjoy the discounts just by using cards in the indicated partner merchants. Please go to China Union Pay website http://www.chinaunionpay.com/benif/page_fir.asp for the latest updates.
Overseas Union Pay all day long Customer Service line
If you use the Union Pay marked cards in the 8 countries or regions where Union Pay service is provided, please call the overseas Union Pay service line for overseas business consulting, complaints, cards swallowed dealings and promotion information.